Shipping Policy
FaithGateway Shipping Policy
NOTE:
- Due to ongoing COVID-19 precautions, we are experiencing slower than normal order fulfillment and shipping time frames.
- For Christmas 2020, orders placed after 12/9/20 may not arrive by Christmas if shipping to the following states on the West Cost (CA-OR-WA-ID-NV-AZ-NM-UT-WY-MT- AK-HI). For orders shipping to any other state, orders placed after 12/11/20 @ 4PM EST may not arrive before Christmas.
We do our very best to ship all orders for in-stock purchases within 2 business days. Orders to most addresses are shipped via UPS and shipping notifications are sent via email. In cases where consumers have entered PO Boxes as their preferred shipping address, we will ship USPS and customer may experience slower delivery schedules. Digital products do not count towards the fulfillment of Free Shipping promotion thresholds.
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Ground Shipping | 3 Day Select |
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| Delivery time | 5-7 business days | 5-7 business days | 3 business days for in stock items |
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1 business day for in stock items | |||
| Available where? | All U.S. states except Alaska and Hawaii | All U.S. states | All U.S. states | Continental United States only | Continental United States only | |||
| P.O. box delivery? | Yes | Yes | N/A | N/A | N/A | |||
| US Territories? | N/A | Yes, allow 14 business days | N/A | N/A | N/A | |||
| America Samoa, Guam, Northern Mariana Islands, Puerto Rico and the US Virgin Islands | ||||||||
| APO and FPO delivery? | N/A | Yes, allow 14 business days | N/A | N/A | N/A | |||
| Order placed before 12pm ET Mon-Fri | N/A | N/A | Arrives in 3 business days for in stock items | Arrives in 2 business days for in stock items | Arrives next business day for in stock items | |||
| Order placed after | N/A | N/A | Arrives in 4 business days for in stock items | Arrives in 3-4 business days for in stock items | Arrives in 2 business days for in stock items | |||
| 12pm ET Mon-Fri or on weekends or holidays |